Against the backdrop of deepening globalized trade, China, as the world's leading manufacturing and exporting country, has seen the growing importance of the foreign trade inspection industry. Many overseas buyers, brands and e-commerce platforms rely on professional Chinese inspection companies to ensure that product quality meets international standards. In this process, customer evaluation has not only become an important yardstick to measure the quality of inspection services, but also reflects the trend of the industry towards standardization and transparency. Customer evaluation focus: professionalism, responsiveness...